I cannot access the site. What should I do?
This site is optimized for recent browser versions. To download the latest version of Internet Explorer: http://www.microsoft.com/windows/ie/default.mspx To download the latest version of Mozilla Firefox: http://www.mozilla.org/products/firefox/ Minimum required configuration: PC: - Internet Explorer 5.5 or later - Netscape S7 - Mozilla Firefox Mac OSX: - Internet Explorer 5.2 or later - Safari - Mozilla Firefox
The site won't fit on my screen. What should I do?
We recommend that you optimized your display configuration. To modify display settings on a PC, click on Star > Setting > Control Panel, then select "Display" and choose the "Settings" tab. To modify display settings on a MAC, click on Apple Menu > System Preferences > Displays. Minimum requirements: screen resolution: 1024x758 pixels screen colors: 16 bits
What is the return policy?
we want you to be delighted every time you shop with us. Occasionally though, we know you may want to return items, so below is our returns policy. If however you need to return an unused item you can do so within 10 days for an exchange or refund as required. The goods must be returned in their original packaging. Fred Perry reserves the rights to refuse a refund or exchange if the goods returned are deemed to have been damaged or tampered with. This does not affect your statutory rights. Return Address: 010, UG Hall III, HKUST, Clear Water Bay, Hong Kong
The colors aren't correctly displayed. What should I do?
You will need Macromedia Flash plugin to view the majority of this site. We recommend using the latest version of this plugin. To download the latest version of Macromedia Flash plugin: http://www.macromedia.com/software/flashplayer/